Customer Service Team

Scott Loochtan has been providing insurance solutions to individuals since 1987, the year he became licensed and started his first agency. He has been involved in insurance in one form or another his whole life. Scott started his next agency in 1991 with two of his friends, both of whom are still with him today–one… Learn More

Jenn started in the Insurance industry in 2007 and immediately proved that hard work can overcome inexperience. Within her first year, she became one of the top producers in the country. After co-founding her agency and becoming one of the top General Agencies in the country, she decided to join Senior Services of Illinois in… Learn More

Meg has been with the company since April 2014 and is licensed in Illinois. Her business philosophy is that change is constant. Work with it, not against it. Meg has been married since 2000 and has an adult daughter and an adult son. Learn More

Helping others has always been at the core of who Nevaeh is. Through her work, she strives to make a real difference in people’s lives by offering not only reliable support but also genuine care and attention. Learn More

Hector joined Senior Services of Illinois in 2021 and is licensed in Texas, New Mexico, and Colorado. He is bilingual and enjoys assisting our bilingual clients. He is all about playing sports, mainly soccer, hanging out with friends, playing video games, and firing up the grill. Learn More

Sara joined Senior Services of Illinois in 2019 and is licensed in Colorado, New Mexico, and Oklahoma. Her business philosophy is simple: putting the customer first! She believes in going above and beyond to make sure she can help. Learn More

Corina joined the company in 2026. She is currently licensed in 4 different states. She strives to be as helpful and kind to those who need help because to her, everyone has a story that matters. Learn More

Kimberleigh began working at SSI/CDIS in early 2015 as part of our administration team. She has since made the transition to an Education Specialist. She has always been dedicated to going above and beyond for our customers regardless of her role. Learn More

Danielle joined Senior Services of Illinois in 2025. She loves tackling challenges and making a difference in people’s lives. Danielle is an outgoing and highly social individual who enjoys engaging with others at public settings and attending community events. Learn More